Family Planning Association – Streamlining Daily Fulfilment and Stock Management

Among their offerings, they sell a range of products, from educational booklets and training materials to essential resources for sexual health. To effectively manage their growing product range and fulfil orders in a timely manner, the Family Planning Association required a reliable partner to handle their day-to-day fulfilment, stock management, and order tracking.

The Family Planning Association sells over 160 products on their online shop, including printed booklets (often in quantities of 50) and bundles of training resources. Many of these items are sold as bundles, meaning multiple individual products need to be picked and packed for each order. They also needed to keep track of stock levels and replenish products as they approached minimum order quantities (MOQs).

• Product Range: Over 160 SKUs, including individual items and bundled products.
• Order Complexity: Daily fulfilment of orders containing both individual items and bundled resources.
• Stock Management: Replenishing stock to maintain MOQs and providing real-time visibility into stock levels and order statuses.

Did you know that employing the services of a 3PL partner can reduce logistics costs by up to 10-15%, allowing businesses like the Family Planning Association to focus on core activities like product development and customer service. (Ref: CSCMP)

To support the Family Planning Association’s fulfilment and stock management needs, we implemented a comprehensive solution tailored to their requirements. This solution ensures smooth and efficient order fulfilment, improved stock control, and full transparency for the Family Planning Association team.

• Automated Order Fulfilment: Every morning, we pull orders from the Family Planning Association’s online shop, print pick and delivery notes, and generate carrier labels for fast, accurate dispatch.
• Picking & Packing: We handle both individual product orders and more complex bundles, ensuring that each order is correctly packed and ready for delivery.
• Real-Time Stock Management: Our integrated system allows the Family Planning Association to monitor stock levels in real time. They receive alerts when stock is replenished and when products approach their MOQ.
• Order Tracking: The Family Planning Association has complete visibility into each order’s journey—from picking and packing to dispatch and delivery, with full tracking integration for every shipment.

Since partnering with us, the Family Planning Association has benefited from significant improvements in logistics efficiency and customer satisfaction:

• Streamlined Order Fulfilment: Daily pick and pack operations are optimised, ensuring that orders are processed accurately and quickly.
• Enhanced Stock Control: Real-time stock visibility allows the Family Planning Association to manage inventory more effectively, reducing the risk of stockouts and ensuring timely replenishment.
• Faster Fulfilment Times: Automated processes for order picking, packing, and carrier label generation have sped up fulfilment, allowing for quicker dispatch and delivery.
• Improved Tracking: The Family Planning Association can track every order, from pick-up to delivery, ensuring customers and internal staff can monitor shipments with ease.

By outsourcing their logistics to us, the Family Planning Association has been able to optimise their fulfilment operations and improve stock management without the overhead of managing it in-house. Our tailored 3PL services ensure that they can fulfil daily orders efficiently, track stock levels in real time, and offer customers a seamless order and delivery experience.

For organisations like the Family Planning Association, outsourcing logistics functions to a trusted 3PL provider not only helps reduce operational costs but also enhances overall service delivery and scalability, supporting their mission to provide essential services and resources to the public.

Our partnership with the Family Planning Association has delivered measurable results, reinforcing the case for using a 3PL provider. Here are some statistics that demonstrate the value of our services:

• Time Efficiency: Companies using 3PL services save up to 15 hours per week on logistics management, enabling teams to focus on their core functions, such as outreach and education. (Supply Chain Digital)
• Real-Time Visibility: Implementing 3PL with integrated tracking systems improves inventory control by up to 20%, ensuring accurate stock management and reducing stockouts. (Supply Chain Digital)
• Customer Satisfaction: Studies show that 3PL services can improve customer satisfaction by 10-20%, thanks to faster fulfilment times and better order accuracy. (Supply Chain Digital)